LG Washing Machine uE Error Code Explained

Ultimate Guide to Fixing the LG Washer uE Error Code

Is your LG washing machine showing the uE error code or UE error code during the spin cycle? This is a common issue, indicating that your washer has encountered an unbalanced load. The unbalance error is frustrating, but don’t worry! This comprehensive guide will walk you through the necessary steps to troubleshoot and repair the issue, helping you get your machine back in action without needing to request a repair service immediately.

Here’s how you can fix the issue, step by step, and save yourself time and money on washer repair.

Step One – Try to Balance the Load

The most common cause of the UE error code is an unbalanced load in the washer drum. When the load is uneven, it can cause the washer to be unable to properly balance itself during the spin cycle, triggering the error.

Before moving on to more technical solutions, start by redistributing the load. Make sure heavier items like blankets or towels are spread out evenly in the washer drum. Avoid placing a large item, such as a blanket, by itself. If the drum is overloaded, the weight distribution will be skewed, leading to an unbalanced error.

Tip: If you have a heavy wash, such as a large load of towels, be sure to spread the load evenly across the drum, taking care to balance lighter items with heavier ones.

Step Two – Check the Washer Legs

If your washing machine is not sitting level, it may also trigger the UE/Ub error code. The leveling legs of the washing machine can become misaligned over time, causing the machine to vibrate excessively during the spin cycle.

To fix this, use a bubble level or spirit level to check the washing machine’s position. Adjust the leveling legs by turning them clockwise or counterclockwise until the washer is level. A level measuring tool will help you ensure the washer is stable, reducing the chance of an unbalanced load.

Step Three – Reset the Washer

Sometimes, your LG washer might just need a reset to clear the unbalance error. A reset can help recalibrate the machine’s internal components, especially after the load has been adjusted.

To reset your LG washer, simply unplug it from the power source for about 5 minutes, then plug it back in. This will allow the computer brains of the washer to reset. After plugging it back in, start a washing cycle again to see if the error persists.

Step Four – Check the Rotor Mounting Nut

Another common cause for an unbalanced load error is a loose or damaged rotor mounting nut. This nut is responsible for holding the rotor in place, which helps with the spinning of the washer drum.

Check to make sure the rotor is securely fastened. If the rotor mounting nut is loose or damaged, it can cause the washer to malfunction, triggering the uE error code. If this is the case, you may need to replace the mounting nut.

Step Five – Check the Suspension Rods

The suspension rods in your LG washer support the drum and absorb vibrations during the spin cycle. Over time, these rods can wear out or become loose, leading to an unbalanced load.

To check the suspension rods, remove the back panel of the washer and inspect them for wear and tear. If you notice any damage or irregularities, it’s time to replace them to restore your washer’s functionality.

Step Six – Check the Shock Absorbers

Shock absorbers are responsible for dampening the vibrations during the spin cycle. A malfunction in the shock absorbers could cause your washer to make loud noises or display the unbalance error.

To inspect the shock absorbers, you’ll need to access the interior of the machine. Look for any visible signs of damage, wear, or leaks. If they are worn out or broken, replacing the shock absorbers will likely resolve the issue.

Step Seven – Check the Hall Sensor

The Hall sensor plays a critical role in detecting the position and speed of the washer drum. If the sensor is faulty or malfunctioning, it can send incorrect signals to the main control module, resulting in the uE error.

If you suspect the Hall sensor is the issue, you’ll need to test it with a multimeter or have it checked by a professional. Replacing the Hall sensor may require advanced knowledge of washer electronics, so don’t hesitate to contact tech support if you need help.

Step Eight – Replace the Control Board

If all else fails and your washer continues to display the UE error code, the issue may lie with the control board or main control module. The control board is responsible for interpreting signals from the various components and managing the washing cycle. A damaged control board can lead to numerous faults, including the uE error code.

Replacing the control board is a more complex repair. It’s typically best to consult a professional repair technician for this type of issue. However, if you’re confident with appliance repair, you can attempt to replace the board yourself by purchasing a compatible replacement part.

When to Call for Help

If you’ve gone through the steps above and your LG washer still won’t operate properly, it may be time to request a repair from a professional. If you’re not comfortable handling internal components like the stator assembly or pressure sensor hose, it’s best to call a professional repair technician.

You can request a repair through your washer’s user manual or on the Request a Repair page on the manufacturer’s website. If your washer is under warranty, a technician may be able to fix the issue free of charge.

Conclusion

The uE error code in your LG washer doesn’t have to be a cause for concern. By following these eight steps, you can troubleshoot the issue and resolve the unbalance error yourself.

If you find that the problem persists or you’re unsure about handling repairs, don’t hesitate to request a repair from a professional service. They’ll provide the immediate help you need to get your washing machine working perfectly again.

For more washer repair tips or to request a repair, reach out to our customer support team at Signal Appliance Repair. We’re here to help you with all your appliance repair needs!

FAQs

f you’re also experiencing the IE error code on your LG washing machine, check out our detailed guide on How to Fix LG Washing Machine IE Error Code for additional troubleshooting tips